by TamsinGHAdmnUsr | Jul 7, 2025 | Area - Preston District, Case Studies
Background:Mrs Kaur (not her real name) lives with her husband in a large, owner-occupied property in Preston (PR1). The couple are on a low income—Mrs Kaur works part-time and receives Universal Credit, while her husband claims Personal Independence Payment (PIP)....
by TamsinGHAdmnUsr | Jul 7, 2025 | Case Studies
Background:Mr and Mrs Wilson (not their real name) , both older residents in Pilling (PR3), had solar panels and a battery system installed last year through Cosy Homes. They faced issues registering for the Smart Export Guarantee (SEG) with British Gas, as they...
by TamsinGHAdmnUsr | Jul 7, 2025 | Case Studies
Background:Rose (not her real name) lives in a rented property in Fleetwood and was referred to Greener Homes via Cosy Homes Lancashire after initially contacting Citizens Advice. She manages multiple long-term health conditions, including autoimmune disorders, which...
by TamsinGHAdmnUsr | Jul 7, 2025 | Case Studies
Background:Laura (not her real name) had new electric storage heaters installed in her home through the Cosy Homes scheme. She was unaware that these heaters required an Economy 7 electricity tariff to be cost-effective, which led to some complications with her energy...
by TamsinGHAdmnUsr | Jul 7, 2025 | Area - Preston District, Case Studies
Background:Patrick (not his real name), calling from Scotland, reached out to Greener Homes on behalf of his mother, who is in her 90s and lives alone in Leyland. Her main source of heating—a hallway gas fire that previously served both floors—had broken down, leaving...
